Posts tagged hairstyle
6 Steps To Handling Refund Requests & Negative Reviews

When I first started out in the industry, no one ever taught me how to properly handle refund requests or negative reviews. The thought of one made me so anxious.

I had so many questions…

  • What would I say?

  • How would other people react?

  • Would people think I’m a failure?

  • What if no one ever wants to see me again?

  • What should I do to make them happy?

And no one was giving me any answers.

Read More
7 Steps To A Stunning Color Correction

It’s like when you have a color correction booked in and you stress about it and try to formulate your plan before even seeing your client’s hair. Color corrections used to keep me up at night.

Read More